Law Enforcement Requests

Clearwave Fiber’s Legal Department processes requests for subscriber information for its affiliated companies including Delta Communications, LLC, Hargray of Georgia, LLC, and Hargray of Florida, LLC. Each such operating entity uses the trade name Clearwave Fiber, and each are separate from Clearwave Fiber, LLC.

Clearwave Fiber’s registered agent is CT Corporation, which can accept the submission of legal requests for civil matters and law enforcement legal requests that must be served in the state of origin. Please check with your Secretary of State for the correct CT Corporation address to send the legal request.

Clearwave Fiber prefers submission of legal requests via electronic mail to legal@clearwavefiber.com.

Routine Requests

E-mail: legal@clearwavefiber.com
Mailing Address: P.O. Box 1229, Pooler, GA 31322 Attn: Legal Department

Emergency Requests

Phone: 877-293-2973
E-mail: legal@clearwavefiber.com

If the request is an exigent circumstance, you will be required to provide a written request on agency letterhead identifying the information you are requesting, the need for the information to be released under exigent circumstances, and your agreement to send us a subpoena, court order, or search warrant within 48 hours to support our release of the information we provide under such exigent circumstances.

Clearwave Fiber may, in certain circumstances, seek reimbursement for processing and responding to legal process as permitted by law. Clearwave Fiber does not charge for child pornography or child endangerment investigations. Prior to incurring any costs (except in emergencies), we will discuss reimbursement with you.

Revised 1/15/2024