Law Enforcement Requests

Clearwave Fiber LLC’s Legal Department processes requests for subscriber information for its affiliated companies, including Delta Communications, LLC dba Clearwave Fiber, Hargray of Georgia, LLC dba Clearwave Fiber, and Hargray of Florida, LLC dba Clearwave Fiber. Each such operating company operates under the trade name Clearwave Fiber, but is a separate legal entity from Clearwave Fiber LLC.

Clearwave Fiber LLC’s Legal Department is located at 1375 Chatham Parkway, Savannah, Georgia, 31405 Attn: Legal Department. Clearwave Fiber LLC’s registered agent is CT Corporation, which can accept the submission of legal requests for civil matters and law enforcement legal requests that must be served in the state of origin. Please check with your Secretary of State website for the correct CT Corporation address to send the legal request.

Clearwave Fiber prefers service of legal requests via electronic mail directly to the Legal Department.

Routine Requests

Mailing Address: 1375 Chatham Parkway, Savannah, Georgia 31405

Emergency Requests

Phone: 877-293-2973

If the request is an exigent circumstance, you will be required to provide a written request on agency letterhead identifying the information you are requesting, the need for this information to be released under exigent circumstances, and your agreement to send us a subpoena, court order or search warrant within 48 hours to support our release of the information we provide under such exigent circumstances.

Request Detail

In all instances, please include as detailed a description as possible of the information being requested. For example: subscriber name, address, phone number, account number, email accounts, outgoing call logs, time frames, time zones etc. We will be unable to process overly broad or vague request.

Clearwave Fiber may, in certain circumstances, seek reimbursement for processing and responding to legal process as permitted by law. Clearwave Fiber does not charge for child pornography or child endangerment investigations. Prior to incurring any costs (except in emergencies), we will discuss reimbursement with you.