Our teams have implemented a solution, and our monitoring systems are indicating all Clearwave Fiber customers’ services are restored. If you are still experiencing a service disruption, please visit this page Restore Service after Outage – Clearwave Fiber and follow the steps to restore service.
We apologize for the disruption and thank you for your patience.
7:15 p.m. ET update: Our team is working to repair the cut on our network by a third party causing the service disruption. We now estimate service to be restored at 1:00 a.m. ET. We will provide additional updates to affected customers via email and text as soon as they become available. We apologize for the disruption and thank you for your patience.
If you’re having trouble reconnecting after a resolved service disruption,
please follow the steps in this troubleshooting article.