How to Manage Your Service in
Customer Administration Portal (CAP)
Admin and Access
How to add and reassign users
Manage Phone System
How to view phones by locations
Common Phone Settings
Manage user settings for Incoming, Outgoing, E911 and Timezones
Call Flows
Manage and change call flow schedules in CAP
Hunt Groups
Changing Hunt Groups in CAP
Auto Attendant
Manage Auto Attendant in CAP
Calling Line ID
Updating your Caller ID
Messaging
Managing Voice Mail and Unified Messaging in CAP
Call Control
Change Call Transfer, Call Park, Busy Lamp Field in CAP
Push To Talk
Manage PTT in CAP
Music on Hold
Changing Music on Hold in CAP
How to Use Your IP Phones
Yealink T53W
Yealink T54W
Yealink T57W
Popular Features in the Customer Administration Portal
Announcements Repository
Changing Announcements
Call Forwarding in the Portal
Call Recording
Using Call Recording in the Admin Portal
Disaster Management
Forward calls when your location is down due to disaster
Fax: Business Cloud Fax
Fax: Hosted Fax
Configuring changes of Hosted Fax Feature in CAP
Password Reset
Star Codes
Feature access codes list
Welcome Mail
Resending welcome emails to users
Customer Administration Portal (CAP)
IP Phones
Popular Features