Service Disruption: Greater Savannah Area (including Savannah, Pooler, Hinesville, Richmond Hill, Rincon)

Services Restored 11:00 p.m. ET
Our teams have implemented a solution, and our monitoring systems are indicating all Clearwave Fiber customers’ services are restored. If you are still experiencing a service disruption, please visit Restore Service after Outage – Clearwave Fiber and follow the steps to restore service. Our team continues to actively monitor all service levels and will provide an update if the situation changes. Again, we appreciate your patience and apologize for the disruption from this unique situation.

Update: June 10 | 8:00 p.m. ET
We have received further information that the service disruption is due to a cut on our network by a third party, compounded by a lightning strike at one of our facilities in the area. These two separate events occurred within a short time frame and are impacting our ability to restore service as quickly as we’d like.

June 10 | 3:00 ET: We are currently experiencing a widespread service outage impacting all services in the Greater Savannah area (this includes Savannah, Pooler, Rincon, Richmond Hill and Hinesville areas.)